Returns & Exchanges
At The Cowgirl, we want you to love your Western-inspired finds, but if a fit isn't right, we offer easy returns within 30 days of delivery for a full refund or store credit. All items must be in their original, unworn condition with tags attached to be eligible for a return.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Affix the return label to the outside of your box and drop it off at any authorized shipping carrier location near you.
- 4.Receive Your Refund
After our ranch team inspects your return, we will issue a refund to your original payment method within 5-7 business days.